Nucleus Research Unveils 2022 Workforce Technology Management Value Matrix

Users Prioritize Automation and Optimization of Labor Spend as Talent Retention Challenges Persist

The challenges of attracting and retaining talent over the past 18 months are driving workforce management (WFM) technology users to prioritize solutions that optimize labor spend while improving productivity. employee engagement and well-being, according to Nucleus Research’s WFM 2022 Technology Value Matrix.

The WFM 2022 Technology Value Matrix cites the ability to forecast scheduling needs as a critical capability to better optimize labor costs. Users are also demanding higher levels of functionality in areas such as scheduling, employee self-service, compliance management, analytics and reporting, and workforce forecasting from their vendors. of technology.

“We continue to experience a market of job seekers, prompting organizations to seek technology solutions that do more to automate time-consuming processes and improve efficiency,” said Evelyn McMullenresearch fellow at Core search. “The leaders identified in our WFM 2022 Technology Value Matrix are those that best meet rapidly changing user needs while delivering a robust blend of functionality and usability to create a high return on investment.”

Nucleus Research’s WFM Technology Value Matrix evaluated several WFM technology vendors based on the usability and functionality of their solutions informed by customer and user conversations. The analysis breaks down WFM technology vendors into leaders, experts, enablers, and key vendors:

  • Leaders: Blue Yonder, Ceridian, Infor, Reflexis (Zebra), UKG, WorkForce Software
  • experts: ADP, Quinyx, Replicon
  • Facilitators: Paychex, Paycom, Paycor
  • Main suppliers: Ascentis, Assistant, Paylocity, Verint

To access the full report, Click here.

About Nucleus Research

Nucleus Research is a global provider of investigative and case technology research and consulting services. The company’s ROI-focused research approach provides unique insight into the real results that technology solutions deliver, allowing organizations to cut through the hype to understand real business value and select or renew the best technology solution. for their environment. For more information, visit

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